Borrow
A library card is available free of charge to adult residents of Show Low and the White Mountain area. Membership allows cardholders to borrow library books, materials and equipment from Show Low Public Library, and access free online resources. As a member of the Navajo County Library District, cardholders can borrow books and materials from other member libraries through the library catalog. To become a cardholder:
- Complete an application
- Present a valid photo ID
Youth ages 3-17 are welcome to have library accounts. A parent or guardian must be present for the library to issue a juvenile library card to a child, and the parent or guardian must have an existing account before the juvenile card(s) can be issued. The parent or guardian on record is financially responsible for all materials the juvenile cardholder checks out. If a juvenile account is deactivated due to charges for lost or damaged items, the parent or guardian on record, and all other associated accounts, will also be deactivated until the items are returned or the account balance is below $10.
CARDHOLDER RESPONSIBILITIES
Library account holders are responsible for all borrowed items. If your card is lost or stolen, please notify the help desk staff immediately. Replacement cards are available at the customer service desk for a $2 fee. Cardholder's are responsible for keeping contact information current. Notify the library if your email, phone number and/or address change. The library will send courtesy reminders via email to card holders regarding overdue materials if the email address is current.
TEMPORARY GUEST PASSES
The library provides free temporary guest passes for computer use and printing services to persons eighteen years of age and older. The guest passes provide 30 minutes of free computer use per day. To use a temporary guest pass you will need to exchange a valid photo ID for the pass and retrieve the ID when your session is over. One guest pass is allowed per photo ID. Library materials may not be checked out with a temporary guest pass.
BORROWING LIBRARY MATERIALS
There are no fees to borrow any library materials. Library cardholders may borrow up to 25 items at a time in any combination of the following:
| Items | Days | Renewals | Limits |
|---|---|---|---|
Books | 21 | 3 | 25 |
| New Books | 14 | 0 | 4 |
| Audiobooks | 21 | 3 | 8 |
| Music | 21 | 3 | 8 |
| Movies | 7 | 3 | 8 |
| Magazines | 7 | 3 | 8 |
| Literacy Kits | 21 | 3 | 8 |
| Games | 7 | 3 | 2 |
| Devices | 7 | 3 | 1 |
RETURNS:
Many borrowed items (but not all) may be returned to any public library in Navajo County. Check the labels on library materials to learn if the item(s) must be returned to its home library and whether it must also be returned to the customer service desk.
For your convenience, Show Low Public Library has two outdoor returns, including a drive-up return on the north side of the building, and another outside the main entrance of the library building. A return box is also available at the customer service desk inside the library.
LOST or DAMAGED ITEMS:
Items that are damaged or lost will be charged to the borrower's account at full replacement costs, plus a $7 processing fee per item. If the balance on a borrower's account is more than $10, the borrower's account will automatically be deactivated and the cardholder will not be able to borrow items, renew items, checkout held items or use the library computers. Once the balance is below $10, the account will automatically be activated again. If an item is not returned or paid for within 60 days of its due date, the library will submit the account to a collection agency and a nonrefundable fee of $15 will be added to the balance by the collection agency.
FEES:
Show Low Public Library does not charge overdue fees for any items in its collection returned within 30 days of the return due date. However, items borrowed from other libraries in Navajo County may be subject to overdue fees. Borrowed items not returned within thirty-days of their last due date will be assumed lost and the full cost of the item(s), plus a $7.00 fee per item will be charged to the borrower's account. The cost of each item borrowed is listed on the receipt given to card holders at Checkout.
UNPAID FEES:
As stewards of taxpayer funds, the library utilize Unique Management Services (UMS) to recover library materials and unpaid fees. Our system automatically submits unpaid accounts based on the following schedule:
- 7 days past due: 1st notice reminder email.
- 14 days past due: 2nd notice reminder email.
- 21 days past due: final notice email.
- 45 days past due: a bill for lost library materials is mailed the address on record.
- 60 days past due: Unpaid accounts are referred to a collection agency if an account balance is $25 or more. This includes a non-refundable $15 service charge (which covers the cost the collection agency charges the library). Over the next 120 days, the collection agency will make multiple attempts to contact the cardholder to request the return of the library materials and the payment of any outstanding charges.
ONLINE ACCESS:
Once you're a registered cardholder, you can access your online account to:
- See what items you have checked out, when they’re due and if fees have been added to your account;
- Update your contact information;
- Update your password;
- Renew items that are eligible for renewal;
- Send library staff a question or comment;
- Communicate with library staff to borrow items from another library, conduct research or suggest a purchase for our collection; and
- Search for items and place “holds” for items that you would like to reserve
How to Renew Items
Most of the library's collection items can be renewed three time; however, if another account holder has put the item on hold, you will not be able to renew it.
- ONLINE: sign in to the Navajo County Library District website. From there:
- click on "Manage Your Account" in the upper right corner of the screen
- next click on "My Account" at the top of the screen
- Enter your library card number and PIN number (you can reset your PIN here if you need to)
- then click on Checkouts
- check the boxes next to the items you wish to renew, and hit “Renew My Materials.”
- PHONE: Call us at 928-532-4070.
- IN PERSON: Stop by with your library card.